Requirements & Policies

We’re so happy to care for your fur-baby! We pride ourselves on running a healthy & efficient home-away-from-home for your pet. Here’s some important information on our requirements. Please read and initial each requirement to signify your understanding and compliance with each condition.

  • For the health of all our furry guests, we require your dog be up-to-date on their Rabies, Bordetella, Distemper/Parvo and Canine Influenza (H3N8 & H3N2) vaccines. Your cat needs to be up to date on FVRCP and Rabies.
  • To keep our facility flea-free, we require all our guests be on a monthly flea regimen. We recommend speaking to your vet about which medication is best for you and your pet.
  • To keep each pet on their same diet (routine, type & portions), we encourage you to bring their own food and request you bag and label each serving separately. This helps us maintain accuracy in feeding and ensures we have just the right amount of food for your pet’s stay.
  • There’s no need to bring either! We have plenty of clean dishes and comfy bedding, provided free of charge.
  • For the safety and comfort of our visitors, all group play participants must be spayed or neutered by the age of 6 months. But we’re happy to care for your intact pet! Your furry family member will enjoy plenty of human attention and exclusive roam time in our play yards.
  • Just like a regular hotel, we have a standard checkout time of 12:00 noon for all our guests. If you need to pick up later than noon, your pet will enjoy the rest of their stay playing in our daycare for an additional daycare fee.
  • $50 deposit is required to secure all reservations. Deposits are refundable if cancellation notice is given 72 hours in advance of check-in date.
  • We are happy to keep your furbaby on the same medication regimen that she/he has at home! Please note that we do not administer injectables. A $3 fee will be charged per administration of medication(s).